Utility Outage Information & Contact Numbers


To report electrical service outages to Eversource, please call 1-800-592-2000. Registered Eversource customers can also report outages via text (information on how to register for the two-way texting service can be found here).

To view Eversource's outage map, please visit https://www.eversource.com/nstar/outage/outagemap.aspx


The most current information regarding Verizon service in Massachusetts can be found here: https://www.verizon.com/local/massachusetts/

To report outages to your Verizon service, customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage to report any service-related issue, receive alert and find helpful service-related FAQs.   

Small business customers can visit www.verizon.com/bizoutage.  Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed.  Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.
Additional helpful phone numbers are available at the PDF attached below.
PDF icon Helpful Phone Numbers77.4 KB